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Home   About Us   Collectable   Shipping Info   FAQs   Contact Us
 

SHIPPING WITHIN AUSTRALIA:

Australia - Standard Australia Post
1 Unit = $2.00
2-4 Units = $8.95 (Flat Rate)
5+ Units = $12.95 (Flat Rate)

Register / Insure your parcel for $6.50 extra.

Australia - Express Post (Next Day Delivery)
1-4 Units = $8.95
5-9 Units = $12.95 (Flat Rate)
10+ Units = $18.95 (Flat Rate)


Please note your credit card is charged once your order has been placed. Standard delivery for Australian orders is by Australia Post surface mail.

Express Post delivery options are available at checkout. To obtain next day delivery by Express Post your Order must be received by 2pm EST Mon - Fri. Orders received after 2pm will be sent via Express Post the following business day.

For Australia Post Parcel Post services you have the option to Register your deliveries at an extra cost of $6.50 per delivery. (Signature on receipt of delivery is required)

Your order may be upgraded from standard to express post (at no additional cost) depending on size and weight of order.

Please Note it is not unusual for some items to become delayed within the postal system however the postal system is generally reliable and efficient. Should you experience significant delays, we ask that you check with your local post office for your parcel and wait a minimum of 14 business days before lodging a query with us. We cannot be held liable for any lost or damaged packages.


“IN STOCK” ITEMS: Orders for items showing as being “In Stock - Ships Within 24 Hours” are generally shipped on the same day or by the next business day at the very latest. Please note that this may vary in our busier periods.

“AVAILABLE” ITEMS: Orders for items that show as being “Available - Ships Within 5-7 Days require despatch from a distributor and ship subject to the distributors stock levels. These orders are generally shipped between 5 - 7 business days. *Imported titles may take longer.

We would love to stock all titles at all times, however it is impossible to predict demand which can at times lead to items being out of stock for a short period of time. Most popular items are continually on order from our distributors and stocks are generally replenished within 5 - 7 days.

PRE-ORDERS:

If you place an order for items not yet released ("Coming Soon - Pre-Order Now") we will endeavour to have it shipped to you by or on the release date. We will require about a weeks notice prior to release to ensure we can source the product and ship it to you - distributors require advance orders on New Release stock so pre-order as early as possible to avoid shipping delay.

DISPATCH OPTIONS:

1. Deliver entire order complete (as one shipment) - Please note if you select this option and your order includes pre-orders or forthcoming price reductions the order will be held until all titles are available.

2. Deliver all items Individually (as they become available) - Items that are "In stock now" will be delivered immediately and all other orders (including pre-orders, out of stock items and forthcoming price reductions) will be delivered when they each become available - separate postage costs apply.

*In the event that you request a delivery method that is not suitable for your order requirements we may, at our discretion, upgrade your order which could incur additional charges. (You will be notified before any additional charges are applied to your order)

 

INTERNATIONAL SHIPPING:

Asia Pacific
1 Unit = $9.95
2-9 Units = $19.95 (Flat Rate)
10+ Units = $29.95

Rest Of The World
1 Unit = $9.95
2-9 Units = $19.95 (Flat Rate)
10+ Units = $29.95

International orders are shipped by Australian Air Mail with delivery times averaging between 5-14 days. Occasionally international mail services do experience delays which are beyond our control. We must allow at least 4-6 weeks before we can request an investigation for any late delivery. Classicdvd.com.au cannot be held liable for any items lost or damaged during transit.

Orders of 20 or more items will be provided with an estimated delivery cost which will be clarified based on weight at time of shipment of goods if the quoted amount is not sufficient to cover our costs.

Classicdvd.com.au does not charge any customs duties on International shipments. If any additional customs charges are incurred during your shipment, they are not calculated or enforced by us nor are they our responsibility. If you are unsure we recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable before placing your order.

Classicdvd.com.au cannot be held liable for international taxes or levies charged on your order.

You are also responsible for ensuring that the content of your order meets all censorship requirements in your country and classicdvd cannot be held liable for confiscated packages.
 

GENERAL INFORMATION:

-The availability of items is indicated on most product lists and also on the product detail page of each item.

-Email notification will be sent to confirm your initial order has been received and once the order has been sent.

-Your credit card is charged the same day your order is placed.

-Shipping takes place Monday to Friday (No shipping is available on Australian local public holidays).

-All orders for "In stock Items” will be shipped by the following business day at the very latest.

-To view a list of pending and shipped orders, simply log in and click the “Pending Orders” and/or “Orders Shipped” on the “My Account” page.

-You will incur separate shipping costs if your order is split into multiple shipments. You will be notified before any additional charges are applied to your order.

-We reserve the right to charge upfront on large orders however this generally only applies to businesses and organisations that order through our site. You will be notified if this applies and we will only process a charge upfront on your approval.

-We collect (and remit to the Australian Taxation Office) a 10% Goods & Services Tax (GST) on all orders shipped to an address within Australia or it's territories. All prices on this website are inclusive of GST.

 

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